Orders shipped may be subject to import duties and taxes.
•Blair Bagpipes, Murray Blair Pty Ltd, has no liability if import duty and tax is charged in your country on the arrival of the Blair Digital Chanter and any product sold in our shop.
•It is the sole responsibility of the purchaser/ recipient to pay all fees if duty is applied.
•Additional charges for customs clearance must be fulfilled by the recipient.

WELCOME

Welcome to our shop. If you visit our shop it means that you automatically accept all these terms and conditions. Please carefully read all information concerning our guidelines, terms and agreements.

Additionally please note that our website contains numerous trademarks which can belong both to our company and third-party companies. Using the logos, icons and service names is prohibited in any manner that is likely to cause confusion among our customers and will be considered a violation of copyright law. We reserve the right to make changes to these terms and conditions at any time without prior notifications. Our company is located in Melbourne, Victoria, Australia and the laws of the state of Victoria shall govern any interpretation of these terms and conditions.

On all our products there is a standard 1-year warranty from date of purchase, please refer to specific products for further information. Due to demand, your order may take up for 5 weeks to ship.

Returns

Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging and returned by courier with tracking details provided.
To complete your return, we require a receipt or proof of purchase.

There are certain situations where only partial refunds are granted: (if applicable)
Any item not in its original condition is damaged or missing parts for reasons not due to our error.
Any item that is returned more than 30 days after delivery

Refunds (if applicable)

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next, contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us via the contact form.

Sale items (if applicable)
Only regular priced items may be refunded, unfortunately, sale items cannot be refunded.

Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send contact us via the contact page.

Shipping
To return your product, you should mail your product to 37A Green St, Richmond 3121 Victoria Australia.
You will be responsible for paying for your own shipping costs for returning your item, and tracking details must be provided. The product is your responsibility until it is received in our possession. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to arrive and may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

We use Australia Post Express Courier as our primary shipping provider, which includes tracking. We cannot ship to a PO address by Express courier.

All orders requiring delivery to Sth.Africa and Sth. America will be sent via Express Courier. We try our best to make sure your order arrives.

Again, All import and customs charges are the sole responsibility of the purchaser.

Use of downloaded Software from www.blairbagpipes.com

By downloading files from www.blairbagpipes.com you acknowledge and accept agreement of these terms.

All Bagpipe sound samples contained in the files downloaded from www.blairbagpipes.com for use with the Blair Digital Chanter remain the property of Blair Bagpipes and may not be sampled, redistributed, altered or used in any format other than for the Blair Digital Chanter without prior permission.
By downloading you agree that software downloaded from the www.blairbagpipes.com web site is provided ‘as is’ without warranty of any kind, either express or implied, including, but not limited to, the implied warranties of fitness for a purpose, or the warranty of non-infringement. Without limiting the foregoing, the Blair Bagpipes makes no warranty that:
– the software will meet your requirements
– the software will be uninterrupted, timely, secure or error-free
– the quality of the software will meet your expectations
– Any errors in the software obtained from the www.blairbagpipes.com web site will be corrected.
Software and its documentation made available on the www.blairbagpipes.com web site:
may include technical or other mistakes, inaccuracies or typographical errors. www.blairbagpipes.com may make changes to the software or documentation made available on its web site.
www.blairbagpipes.com assumes no responsibility for errors or omissions in the software or documentation available from its web site.
In no event shall the www.blairbagpipes.com be liable to you or any third parties for any special, punitive, incidental, indirect or consequential damages of any kind, or any damages whatsoever, including, without limitation, those resulting from loss of use, data or profits, whether or not www.blairbagpipes.com has been advised of the possibility of such damages, and on any theory of liability, arising out of or in connection with the use of this software.
The use of the software downloaded through the www.blairbagpipes.com site is done at your own discretion and risk and with agreement that you will be solely responsible for any damage to your computer system or loss of data that results from such activities. No advice or information, whether oral or written, obtained by you from www.blairbagpipes.com from the www.blairbagpipes.com web site shall create any warranty for the software.